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Travel site bookings fly when glitch fixed
Case study: Testing software gives Thomson Holidays a boost

Tags: testing, ecommerce, travel

Olympic tech getting fit for Beijing 2008
Preparations for the Beijing Olympics in August are nearly complete and for Atos Origin, it's the end of an IT project that has lasted for nearly four years.

Tags: security, servers, infrastructure, olympics

VoIP a perfect fit for Gieves and Hawkes
Case study: Admiral Lord Horatio Nelson's tailor cuts BT line

Tags: viatel, bt, voip

Musical retailer improves stock visibility
Pro audio music retailer Digital Village implemented a retail software management system to improve productivity and sales in 2003.

Tags: great plains, sql, k3

National Carphones dials in to SaaS
National Carphones has been benefiting from switching to Netsuite CRM software to manage its growing business.

Tags: netsuite, saas, online, crm

Tennis federation rallies web presence
The International Tennis Federation (ITF) has beefed up its website to improve availability and speed for millions of tennis fans following the scores of Davis Cup matches online.

Tags: tennis, ntt, website, servers

McLaren in pole position with data
McLaren Electronic Systems has been using Microsoft SQL Server 2008 as it prepares for the 2008 Formula One season opener in Australia on 16 March.

Tags: server, sql, data, f1

Shipping company to slash CO2 and power costs
Case study: Centralising systems with networking tech

Tags: port, waas, global, sea

BA puts faith in IP at Terminal 5
British Airways is in the final testing phase of its sophisticated IP network in Heathrow's new Terminal 5 (T5) ahead of its opening on 27 March.

Tags: ba, affiniti, testing, heathrow

Specsavers boosts customer vision with CRM system
Specsavers has beefed up the CRM systems at its Nottinghamshire call centre to get a single view of its customers.

Tags: specsavers, call centre, crm, retail

Monarch soars with Google search tech
Monarch Airlines has recently started to use Google's Custom Search technology on its website to improve its ability to answer customer queries.

Tags: google, web services, airport, search

Betfair fortifies its software code
Find out how Betfair has rolled out a source code analysis tool to free up its developers' time

Tags: bug, fortify, betfair, tool

Betfair betting engine goes supersonic
Case study: Extreme transaction processing at nose-bleed speeds...

Tags: betting, betfair, transaction processing, volume

How tech drives the World Rally Championship
The World Rally Championship is one of the most technologically advanced sports in the world and relies heavily on sophisticated comms to bring the thrills and spills of its sport to a huge worldwide audience.

Tags: communication, networking, hosting, f1

Somerfield gets serious about wireless security
Read how a wireless network audit has allowed the retailer to break down the silos between security, IT and board-level managers...

Tags: somerfield, security, wireless, stores

TalkTalk Direct gets faster on its feet
TalkTalk Direct has upgraded its enterprise server infrastructure and has cut the time to process customer billing while also cutting energy consumption.

Tags: carbon, speed, energy, fujitsu siemens

Betbrokers fancies Sapphire's form
Find out how Betbrokers has used a Russian services company to develop its back end systems

Tags: russia, brokering, betting

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Tim Ferguson
How did the Heathrow T5 launch go so wrong?
Shiny new terminal, same old story... right?

Julian Goldsmith
Retail leaders will open up in tough times
Rather than cut back, the best will innovate to ride the slump

Penelope Ody
Retail in a rut: IT to the rescue?
Technology needs to meet changing consumer demands...

silicon.com
Online age verification Bill is cynical manipulation
Leader: More about political ambition than protecting children

silicon.com
Leader: Missing Xmas parcels highlight online fulfilment dangers
Will the increase in demand backfire on retailers?

Paula Barrett
E-tailers beware: OFT web sweep is imminent
Opinion: a legal eye over Distance Selling Regulations


CIO Agenda 2008
The exclusive silicon.com CIO Agenda 2008 survey looks at the CIO's tech shopping list for the year, examines whether IT budgets are rising or falling and reveals what the pain points are for tech chiefs this year. Find out more in our latest special report.

IT services
Outsourcing, offshoring and much more...



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