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silicon.com > Management > CEO Essentials
Cheat Sheet: Faster Payments Services
From the best part of a week, to two hours Read more
Sep 22, 2008
silicon.com > White Papers
Mercury Interactive Case Study: University at Albany
The University at Albany was established in 1844 and...UAD) team enlisted help from Software Quality Solutions (SQS) to implement... Read more
Sep 20, 2005
silicon.com > Technology > Software
Oracle-Siebel mega-merger: What the analysts say...
...as Oracle builds a complete software stack." Williams added that applications...Murphy, an analyst at First Albany, said: "Oracle has its plate... Read more
Sep 13, 2005
silicon.com > Technology > Hardware
EMC and Dell shake hands on storage pact
...Walter Winnitzki, analyst at First Albany. Those connections will be important...with current EMC hardware and software, letting customers use the new... Read more
Aug 12, 2002
silicon.com > Jobs
Web Developer
Web Developer Albany Software Ltd, based in Alton, is an established and highly successful computer... Read more
Dec 20, 2009
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Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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