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silicon.com > Management > CIO Insights
The Brampton Factor: Analysts fail on open source
...how can that happen when open source is so woefully neglected by analysts, asks Martin Brampton. Industry analysts can play a valuable role. But their... Read more
Aug 18, 2008
silicon.com > White Papers > Storage > Management
ESG Applauds New CX4 In Analyst Report, CLARiiON Improves Again
Analyst Mark Peters from ESG says it's hard to find much missing... Read more
Sep 10, 2008
silicon.com > White Papers > Data Management > Data Infrastructure
SAS Stat Studio: A Programming Environment for High-End Data Analysts
...2 that is designed to meet the needs of high-end data analysts - innovative problem solvers who are familiar with SAS/STAT and SAS/IML... Read more
May 31, 2008
silicon.com > White Papers > Software and Web Development > Internet and Web
Spam and Email Threats: A Gartner Analyst Presentation
In this webcast Gartner analyst Arabella Hallawell will discuss enterprise email systems and the threats to them... Read more
Apr 10, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
The New Business Analyst: A Strategic Role in the Enterprise
Business analysts are primarily responsible for writing and managing requirements specifications and communicating them... Read more
Mar 20, 2008
silicon.com > White Papers > Enterprise Applications > Workflow Management
The Executive Guide to Business Analyst and Project Management Terminology
Project management has been increasing in visibility both inside and outside the executive office. Now, with the emergen Read more
Dec 22, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Analyst Report: Agents vs. Agentless Systems Management
This Enterprise Management Associates paper shows how agentless monitoring solutions address the issues most important t Read more
Mar 18, 2009
silicon.com > White Papers > Data Management > Data Infrastructure
Analyst Report: Multi-Entity Master Data Management: The 4th Generation of MDM - Is Your MDM Road Map "Strategic" or "Myopic
Since 2006, the CDI-MDM Institute has semi-annually hosted in North America, Europe and Asia-Pacific the world's largest Read more
Mar 18, 2009
silicon.com > White Papers > IT Management > Business Functions
TCO Analyst A White Paper on GartnerGroup?s Next Generation Total Cost of Ownership Methodology
With great expectations we launch into a new era of IT cost analysis, leveraging a decade of research on the total cost Read more
Sep 2, 2008
silicon.com > White Papers > Networking and Communications > Network Management
EMA Analyst Report: IBM Makes Its Case for Leadership in Governance and Risk Management
What is "governance and risk management" and how can your business take advantage of it? In 2007, IBM announced new ini Read more
May 20, 2008
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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