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silicon.com > White Papers > Networking and Communications > Mobile and Wireless
U.S. Cellular: The SAP for Retail Solution Portfolio Provides Backbone for New Merchandise Management System
It became clear that U.S. Cellular needed an automated merchandise management system when... Read more
Oct 8, 2009
silicon.com > White Papers > Data Management > Data Tools
Business Intelligence (BI) Governance
Governance became a critical concept in the after "IT bubble" days, as IT faced... Read more
Apr 1, 2009
silicon.com > White Papers > Networking and Communications > LAN - WAN
BNSF Railway Automates Change Management to Keep Business on Track
In 2005, BNSF Railway became one of the first companies in the railroad industry to deploy an... Read more
Mar 18, 2009
silicon.com > White Papers > Networking and Communications > Mobile and Wireless
Nokia Case Study: conVISUAL
conVISUAL became the first wireless application service provider to present live MMS applications at... Read more
Sep 2, 2008
silicon.com > White Papers > Security > Security Administration
Memorial Health Protects Patient Information With Check Point Full Disk Encryption
...a leader in the health care industry. in the United States. MHS became quite concerned and did not want to suffer a data breach that... Read more
Aug 4, 2008
silicon.com > White Papers > Networking and Communications > LAN - WAN
Ethernet in Avionics Networks
...Duplex Switched Ethernet (FDSE) eliminated "Collisions" normally associated with shared-media, Ethernet became viable for Avionics networks. However, by itself, FDSE still lacks certain characteristics... Read more
Aug 4, 2008
silicon.com > White Papers > Software and Web Development > Internet and Web
Defining Colors Using Hex Values: With the Gray-Scale and RGB Color Naming Schemes
...Graph includes predefined names for 290 different colors. Additional predefined color names became available for over 100 colors for SAS/Graph output in Version 9... Read more
May 31, 2008
silicon.com > White Papers > Networking and Communications > LAN - WAN
Embedded Event Manager (EEM) on the Cisco Catalyst 6500 Series
...Software Release 12.2(18)SXF4, Cisco IOS Software with Software Modularity became a reality. While the Software Modularity aspect is the most obvious enhancement... Read more
May 1, 2008
silicon.com > White Papers > Software and Web Development > Internet and Web
Building an Enterprise Service Bus Using WebSphere ESB - Part 1
Ever since the IBM WebSphere Enterprise Service Bus (WebSphere ESB) product became available in December of 2005, the author has been asked how this... Read more
Apr 30, 2008
silicon.com > White Papers > IT Management > Business Functions
IBM and Pay by Touch Make Checking Out at Thriftway Supermarkets a Soft Touch
In May 2004, Thriftway Supermarkets became the first grocery retailer in the United States to install a payment... Read more
Apr 26, 2008
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Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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