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silicon.com > White Papers > Networking and Communications > Network Technologies
Book Retailer BGN Deploys 3Com VCX IP Telephony Solution to Reduce Costs, Enhance Business
Dutch book retailer, Boekhandels Groep Nederland (BGN) - operating under the brand name Selexyz, decided to roll out Voice over... Read more
Jan 1, 2009
silicon.com > Management > CIO Insights
Bookshop tags texts with RFID
...real world rollouts, but one Dutch bookshop chain is leading the way. BGN has 42 stores across the country and has just gone live with... Read more
Oct 11, 2006
silicon.com > Management > CIO Insights
Photos: Inside the world's best known RFID bookshop
...Each tag costs around ?0.14, a sum BGN's CIO, Jan Vink, describes as "not prohibitive". Vink said a number... Read more
Apr 16, 2007
silicon.com > White Papers > Software and Web Development > Internet and Web
Electronic Document Management Improves Efficiency and Customer Satisfaction
Berufsgenossenschaft Nahrungsmittel und Gaststatten (BGN) is the national statutory accident insurance and prevention institute for the food... Read more
Dec 3, 2007
silicon.com > Technology > Hardware
Photos of the year
This is one of the RFID scanners used in the Selexyz Maastricht BGN bookshop. The shop, housed in a striking 12th century church, is one... Read more
Dec 13, 2007
silicon.com > Technology > IT Services
Photos of the month: April 2007
This is one of the RFID scanners used in the Selexyz Maastricht BGN bookshop. The shop, housed in a striking 12th century church, is one... Read more
Apr 27, 2007
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Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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