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Articles on bpo aviva
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silicon.com > Technology > IT Services
Aviva strikes $1bn BPO deal
...business under its 'One Aviva, twice the value' vision. WNS, a former offshore offshoot of British Airways, has provided BPO services to Aviva since... Read more
Jul 11, 2008
silicon.com > Technology > IT Services
Revealed: Secrets to outsourcing success
...to Aviva under a $1bn deal. Turpie said that the decision to step away had been the right one: "The maturity of the BPO business... Read more
May 1, 2009
silicon.com > Management > CIO Insights
Banks ditch offshorers for own techies abroad
...com at the Financial Institutions BPO Across Europe conference. "I see...chosen to retain them: both Aviva and Citigroup recently sold off... Read more
Mar 10, 2009
silicon.com > Management > CEO Essentials
Cheat Sheet: Outsourcing
...deal for HP-EDS at Aviva. What about offshoring then?Choosing...the global offshore ITO and BPO market. However, India faces fierce... Read more
Sep 11, 2009
silicon.com > Technology > IT Services
Recession bringing offshored work back to UK
...will come back," he said. Aviva Global Services (AGS) has been...director for IT services and BPO at BT. "Do not just... Read more
Apr 28, 2009
silicon.com > Management > CIO Insights
How Aviva bet big on India
...for longer. But Sean Egan, Aviva CEO of Offshore Services, yesterday...providers for business process outsourcing (BPO), 247, EXL and WNS, once... Read more
Oct 18, 2005
silicon.com > Management > CEO Essentials
Cheat Sheet: Offshoring
Is it really just about jobs going to India? Read more
May 11, 2004
silicon.com > Technology > IT Services
BA's former Indian offshore unit floats on NYSE
...owned captive business process outsourcing (BPO) division in Mumbai in 1996...major global companies such as Aviva, Federal Express, Royal & SunAlliance, Tesco... Read more
Aug 4, 2006
Stories on bpo aviva
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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