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silicon.com > White Papers > IT Management > IT Budgeting
Assessing the Role of IT in BPO Success: 2008 Market Study Update
Business Process Outsourcing (BPO) is typically viewed - as the name implies - as a "Business" initiative. It... Read more
Apr 1, 2009
silicon.com > Technology > IT Services
Crunch bunch can't get enough of cheap BPO
...the next offshoring hotspot, India's slice of the business process outsourcing (BPO) pie is only going to get bigger. According to Gartner, Indian companies... Read more
Apr 21, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Why "IT" Does Matter in BPO: Information Technology's Key Role in the Success of Business Process Outsourcing
...business process outsourcing effort. When looking to develop a Business Process Outsourcing (BPO) strategy, organizations must closely evaluate their current and future IT systems and... Read more
Jan 31, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Atradius Improves Training Program Efficiency With a Comprehensive BPO Quistor Learning Environment
...cost-effectively, optimizing limited resources. Atradius worked with Quistor to implement Oracle BPO Learning Management, based on Oracle iLearning, to launch the Atradius Academy, a... Read more
Oct 11, 2008
silicon.com > Management > CIO Insights
...505m deal sees TCS swallow Citi's BPO
Outsourcing giant TCS has snapped up Citi's BPO unit in a $505m deal. The acquisition will see TCS take over... Read more
Oct 9, 2008
silicon.com > Technology > IT Services
Aviva strikes $1bn BPO deal
...value' vision. WNS, a former offshore offshoot of British Airways, has provided BPO services to Aviva since 2004 and will provide BPO services to Aviva... Read more
Jul 11, 2008
silicon.com > White Papers > Networking and Communications > LAN - WAN
Parameter Calibration, Customer Load Balancing and Security Aspects for Multiplexing of BPO Infrastructure
...with reduced reliance on litigations approach. This paper discusses Business Processing Outsourcing (BPO) infrastructure from the parallel and distributed computing perspective. Multiplexing of BPO infrastructure... Read more
Jul 10, 2008
silicon.com > Technology > IT Services
Global BPO market to hit $450bn by 2012
The business process outsourcing (BPO) market is forecast to hit $450bn by 2012. BPO total contract value... Read more
Jun 16, 2008
silicon.com > White Papers > Networking and Communications > Network Technologies
Satyam BPO Goes Direct to the U.K. With Private IP
...combination of domain expertise, operational excellence, process skills and superior technology, Satyam BPO is one of India's leading integrated end-to-end outsourcing service... Read more
May 30, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Assessing the Role of Information Technology (IT) & Enterprise Software in BPO
The original market assessment findings illustrated that these BPO decision makers were very positive about the role of IT in general... Read more
Apr 1, 2009
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