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silicon.com > Management > CEO Essentials
Cheat Sheet: Business intelligence
...Business intelligence'? Is this just another oxymoron, like police intelligence or military intelligence... Read more
Jun 8, 2009
silicon.com > Technology > Software
Slowdown on the cards for business intelligence
The market for business intelligence (BI) tech is predicted...per cent during 2007 by analyst house Gartner. This is slightly... Read more
Jan 14, 2008
silicon.com > Technology > Software
Will 'citizen developers' shake up IT development?
...individual set to play an increasingly important role in creating business apps, according to analyst house Gartner. Gartner defines a citizen developer as a user... Read more
Oct 23, 2009
silicon.com > Management > CIO Insights
How a tech 'watch list' can save CIOs from being caught out
...business intelligence, packaged apps that incorporate software as a service and 'people-centric collaboration platforms' featuring high on their list of priorities. The analysts... Read more
Oct 15, 2009
silicon.com > Special Features > Maximising Business Intelligence
Do small businesses need BI
...principal analyst at Forrester research, says that for many smaller organisations, these reporting tools can often be built directly into the line of business software... Read more
Jul 7, 2009
silicon.com > Special Features > Maximising Business Intelligence
Top 10 tips to make better use of business intelligence
Business intelligence is getting a lot...has picked the brains of analysts specialising in BI to come... Read more
Jun 22, 2009
silicon.com > Special Features > Maximising Business Intelligence
Beat the recession with BI
...the top line and the bottom line," the analyst said in its Magic Quadrant for Business Intelligence Platforms report. "Organisations will expect IT leaders... Read more
Jun 10, 2009
silicon.com > Technology > Software
Think you're not ready for the cloud?
Your business may already be getting to grips with the fundamental practices needed to... Read more
May 21, 2009
silicon.com > Management > CIO Insights
CIOs: Are you ready to be a hero?
...out of stagnant IT budgets. Analyst group Gartner calculates that IT...priorities listed by CIOs are: Business intelligence Enterprise applications (ERP, CRM... Read more
Jan 14, 2009
silicon.com > Technology > Software
SAS CEO: "Teradata merger? They couldn't afford me"
...water on speculation that the business intelligence company might merge with...Andreas Bitterer, Gartner's lead analyst on BI. "The market has... Read more
Nov 3, 2008
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Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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