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Articles on business ownership service manager
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silicon.com > Management > CIO Insights
Quocirca's Straight Talking: Print issues in black and white
...managed print services, argues Louella...costs. Many businesses do not...facilities, department managers and even...cost of ownership, most organisations... Read more
Apr 22, 2008
silicon.com > Special Features > Maximising Business Intelligence
Real-world business intelligence
...How can business intelligence help...cost of ownership (TCO) always...many financial services companies, UK...management information manager, Paul Thomas... Read more
Jun 5, 2009
silicon.com > White Papers > Networking and Communications > Mobile and Wireless
IT Manager Webcast: Windows Mobile Series: Why Windows Mobile for Your Business (Level 100
...devices and services, IT organizations...Mobile Device Manager can help...cost of ownership. This webcast...collaboration, mobile business applications and... Read more
May 30, 2008
silicon.com > White Papers > Networking and Communications > Network Management
TechNet Webcast: Microsoft System Center for Server Infrastructure Optimization (Level 200)
Businesses are demanding...enables IT managers to deploy...Cost of Ownership (TCO), improve service levels, and... Read more
Jan 15, 2008
silicon.com > White Papers > Security > Intrusion - Tampering
An RSA Identity and Access Management Solution Helps a Top e-commerce Vendor Sustain Its Leadership
...a unique business model uniting...a full-service Infrastructure and...Independent Business Ownership Plan. When...RSA Access Manager software from... Read more
Nov 19, 2009
silicon.com > Technology > Software
Open source to go mainstream, says Gartner
...almost all businesses will use...though IT managers may be...as a service (SaaS). Open...cost of ownership as it... Read more
Apr 7, 2008
silicon.com > Management > CIO Insights
White Stuff settles on secure EPOS network
...cost of ownership. The level...com Financial Services Get the...advantage, and business intelligence is...that store managers should be... Read more
Apr 2, 2008
silicon.com > Technology > Software
SAS UK boss talks SaaS, innovation and his first 90 days in the job...
...think the mood in the business is really very positive. We...we offer in terms of services alongside software. We're a... Read more
Apr 2, 2008
silicon.com > Technology > Networks
Tech Visions: New media floods firms' networks
...CIOs and IT managers everywhere. Last December...the technical and business disruption that occurs...how the IT services market will be... Read more
Feb 19, 2008
silicon.com > White Papers > Enterprise Applications > Enterprise Planning
Airbus Cuts Problem Resolution Time 40% by Performing Business Process Monitoring With SAP Solution Manager
...as improve service to users...cost of ownership and maximize...SAP Solution Manager for business process monitoring... Read more
Sep 14, 2007
Stories on business ownership service manager
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Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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