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silicon.com > White Papers > Software and Web Development > Internet and Web
White Paper: Tips for Writing Good Use Cases
Writing good use cases is more of an art than a science. In this IBM Rational... Read more
Jul 10, 2008
silicon.com > Technology > Software
Mozilla given voice in Europe's Microsoft case
...granted a seat at the table in the European Commission's antitrust case against Microsoft, an EC source said Tuesday. Mozilla requested and was granted... Read more
Feb 11, 2009
silicon.com > Management > CIO Insights
RIM execs to pay $74m in stock-backdating case
...will pay more than $74.5m to settle a stock-options-backdating case, under an agreement approved on Thursday by Canada's Securities Commission. Co... Read more
Feb 6, 2009
silicon.com > White Papers > Networking and Communications > Mobile and Wireless
Mobility: Make The Case
Welcome to the PDF version of ZDNet's Intel-sponsored Mobility special report.The main theme of the report is Read more
Sep 12, 2008
silicon.com > White Papers > Networking and Communications > LAN - WAN
Case Study - Golder Associates
Want to better support global collaboration within your organization? In this case study, you'll discover how Golder Associates deployed a centralized Intranet portal... Read more
Dec 16, 2009
silicon.com > White Papers > Software and Web Development > E-commerce - E-Business
Building the Business Case
Business cases are arguments for or against making a specific decision based on economic... Read more
Nov 25, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Collaboration: Four Case Studies
Four short case study videos show how different small businesses are using technology to collaborate... Read more
May 11, 2009
silicon.com > White Papers > IT Management > Business Functions
The Components of a Quality Business Case
Business cases are following their own "maturity model" as they move from filling the... Read more
Mar 18, 2009
silicon.com > White Papers > Security > Intrusion - Tampering
HIPAA Compliance & Certification Case Study: HealthSouth - Healthcare
This case study discusses the success of HealthSouth's use of McAfee Preventsys security... Read more
Mar 18, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
LeAP Project Case Study: Implementing Web Services in an Education Environment
The case study documents the overall architectures and the key components supporting the core... Read more
Jan 31, 2009
Stories on cases
Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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