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silicon.com > Management > Sales & Marketing
Digital Dilemmas: What type of Christmas e-greeting should I send this year?
Emails, e-cards or a video starring the CEO in a santa suit? Read more
Dec 9, 2009
silicon.com > Management > CIO Insights
The all-new silicon.com: Helping you make the right technology strategy decisions
New design, new sections, great new content for business leaders Read more
Dec 8, 2009
silicon.com > Management > Public Sector
How the BBC is making the UK more tech savvy
Boosting broadband, upping access and aiding the digital switch Read more
Dec 6, 2009
silicon.com > Management > CIO Insights
The Weekly Round-Up: 03.12.09
'Ere guv, you'll never guess who I had in the back of my cab the other day...' Read more
Dec 4, 2009
silicon.com > Management > CIO Insights
Happy Christmas for retailers as UK shoppers shell out £5bn
Jingle tills Read more
Dec 4, 2009
silicon.com > Management > CIO Insights
Green light for UK IT skills school to arrive next year
Technology and business skills - together at last? Read more
Dec 3, 2009
silicon.com > Management > CIO Insights
IT gender pay gap getting worse
Skills Survey 2009: Female techies not pocketing the biggest bonuses either... Read more
Dec 3, 2009
silicon.com > Management > CIO Insights
Facebook, Google, eBay urge Mandelson to abandon copyright plan
Open letter calls on government to drop Digital Economy plan Read more
Dec 3, 2009
silicon.com > Management > CIO Insights
Shared services - how to get it right in your business
Recession boosts uptake Read more
Dec 3, 2009
silicon.com > Management > CIO Insights
Photos: A tour of Microsoft's new retail store
Answers desks and video walls Read more
Dec 2, 2009
Must read on silicon.com
- Photos: How to spend Christmas in Second Life
- Bill Gates on cows, Steve Jobs on Google, Douglas Coupland on the future of humans
- ID card exclusive, Steve Jobs win, top CIOs and BT fibre plans
- Cheat Sheet: NFC and contactless payments
- Ballmer on Google, Bartz on Yahoo! and Berners-Lee on web snooping
Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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Check out these top business apps for your iPhone
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Inside a Microsoft datacentre
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Green IT without losing your edge
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Peter Cochrane's latest video blog
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What you need to know about Windows 7