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silicon.com > Management > CIO Insights
The Naked CIO: Price of panic
...the wrong things being cut. They should think again, says the Naked CIO. Once economic optimism falters, it's remarkable how quickly the emergency strategic... Read more
Jun 3, 2008
silicon.com > Management > CIO Insights
Naked CIO: Is IT responsible for workers' output and errors
...they could take more responsibility than they have been, says the Naked CIO. We often talk about the power of technology to unite colleagues, boost... Read more
Nov 10, 2009
silicon.com > Technology > Software
Naked CIO: Cloud computing more expensive than we thought
...have a huge impact on your organisation at large, says the Naked CIO. I am very troubled by a new trend that is impacting IT... Read more
Nov 19, 2009
silicon.com > Management > CIO Insights
Naked CIO: Should techies be paid for achievement
...This week the Naked CIO tackles the issue of how to motivate techies and reward them for... Read more
Nov 10, 2008
silicon.com > Management > CIO Insights
Naked CIO: Stand up and be recognised
...out awards for your and your organisation's achievements, says the Naked CIO. How important is it to CIO's and companies to be recognised... Read more
Oct 13, 2008
silicon.com > Management > CIO Insights
Naked CIO: Virtual worlds will disappear
...Though intrigued by virtual worlds and social networking, the Naked CIO says they won't take off for businesses. Here's why? At... Read more
Sep 21, 2008
silicon.com > Management > CIO Insights
The Naked CIO: The great recovery disaster
...are based on fragile theory rather than practical experience, asks the Naked CIO - and how many are stored on the network? I recently had to... Read more
Sep 1, 2008
silicon.com > Management > CIO Insights
The Naked CIO: Why boards get IT spend so wrong
...a hare-brained scheme and boards fall over themselves, says the Naked CIO. Over the past week I have been consulting various interest groups about... Read more
Aug 11, 2008
silicon.com > Management > CIO Insights
The Naked CIO: Business misintelligence
...t mean companies know what it's really for, says the Naked CIO. I have just been asked to talk at a conference about what... Read more
Jun 16, 2008
silicon.com > Management > CIO Insights
The Naked CIO: The V-word
...might not be the best basis for a relationship, asks the Naked CIO. Having a phone or email - come to that, any communication system - can... Read more
Jun 9, 2008
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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