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Articles on contracts
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silicon.com > Management > CIO Insights
Irish Trader puts a Coda on financials software
...as various finance and accounting functions as the company, which specialises in contracts for difference and financial spread betting services, expands into new territories. Joint... Read more
Jan 20, 2009
silicon.com > Technology > IT Services
How to squeeze the last drops of savings from an outsourcing contract
...Instead Hayes initiated a root and branch review of the £1.5bn contract that Royal Mail Group signed with service provider CSC in 2003. Under... Read more
Nov 20, 2009
silicon.com > Technology > IT Services
Just one mega-deal as outsourcing contracts plummet
...demand from the financial services sector remains flat. The number of new contracts signed in Europe fell from 75 to 56 from the second to... Read more
Oct 17, 2008
silicon.com > Management > Public Sector
Cotswold council signs £2m support contract
...a five-year, £2m deal for IT support services with Steria. The contract will involve desktop and server support alongside application development and business continuity... Read more
Oct 9, 2008
silicon.com > Technology > Mobile
TfL ends Oyster card contract early
Transport for London has terminated its contract with the TranSys consortium that provides the Oyster ticketing system for the... Read more
Aug 11, 2008
silicon.com > Management > Public Sector
Gov't slams Fujitsu's "core contract" NHS IT failings
Fujitsu Service's £896m NHS IT contract was terminated because of its inability to deliver "key milestones", the government... Read more
Jun 26, 2008
silicon.com > Management > Public Sector
St Albans council signs £2.5m desktop contract
St Albans District Council has signed a £2.5m, seven-year contract for desktop support with Northgate Information Solutions. silicon.com Public Sector Get... Read more
Apr 17, 2008
silicon.com > Management > Public Sector
FDM lands multimillion contract with FiReControl
...IT training and recruitment company FDM has been awarded a multimillion pound contract to train staff in England's Fire and Rescue Services. FDM will... Read more
Mar 18, 2008
silicon.com > Management > Public Sector
Budget 2008: Tech companies fight for contract windfall
...industry has pledged to fight for a share of a public sector contract windfall the Chancellor of the Exchequer promised to SMEs in his 2008... Read more
Mar 12, 2008
silicon.com > Technology > IT Services
Finance giant breathes new life into outsourcing contract
Sun Life Financial of Canada (SLF) has signed a £100m contract for Diligenta to provide it with business process outsourcing (BPO) services. Diligenta... Read more
Jan 31, 2008
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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