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silicon.com > Management > CIO Insights
Skype calls on ex-Motorola exec
...that it has hired Scott Durchslag, a former Motorola executive, to...The company was acquired by eBay in 2005 for $2.6bn... Read more
Jul 2, 2008
silicon.com > Technology > Networks
Skype gunning for business with call-cost assault
...Skype, which is owned by eBay, will announce a new version...service to cut costs. Scott Durchslag, the company's COO, said... Read more
Mar 23, 2009
silicon.com > Technology > Mobile
No crash landing for Skype in economic downturn
...internet telephony service Skype. Scott Durchslag, the company's chief operating...Skype, which is owned by eBay, offers downloadable software that allows... Read more
Jan 9, 2009
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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