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silicon.com > Management > Public Sector
MoD breach: Data goes missing from "secure location"
IT contractor EDS has lost a hard drive containing Ministry of Defence data. According to... Read more
Oct 10, 2008
silicon.com > Management > CIO Insights
HP to cut 3,000 UK EDS jobs
HP is cutting 3,378 former-EDS jobs in its UK workforce, the company HP announced on Wednesday. The... Read more
Oct 9, 2008
silicon.com > Management > CIO Insights
HP completes EDS acquisition
HP completed on Tuesday its mega-acquisition of computer services giant EDS. The deal, worth about $13.9bn when it was first announced in... Read more
Aug 27, 2008
silicon.com > Technology > IT Services
HP seals $13.9bn deal for EDS
...to create one of the world's largest service providers by buying EDS. The buyout will see HP challenge rival IBM at the top of... Read more
May 13, 2008
silicon.com > Technology > Mobile
TfL ends Oyster card contract early
...system for the London Underground, buses and trams. The consortium, which comprises EDS and Cubic, will continue to operate the system for the next two... Read more
Aug 11, 2008
silicon.com > Management > Public Sector
HMRC tax credit system: Lost "almost £10bn"
...for the FS newsletter today! The tax credit computer system, designed by EDS and now run by Capgemini, was recently condemned by spending watchdog the... Read more
May 22, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
EDS and Avaya Create a Global Infrastructure for Contact Centers to Enable Operational Efficiencies, High Productivity, and Client Satisfaction
With hundreds of clients in all major industries, Electronic Data Systems Corporation (EDS) needs to address an extremely wide range of evolving Customer Relationship Management... Read more
May 31, 2008
silicon.com > Management > Public Sector
£71m clawed back from IT tax credits chaos
Outsourcing giant EDS has paid back the £71.25m it owed to the UK taxpayer... Read more
Jan 6, 2009
silicon.com > Management > Public Sector
EDS, Cubic get new run at TfL's Oyster scheme
...TfL) has sealed a new deal with suppliers Cubic Transportation Systems and EDS for the "future management and development of the Oyster card system and... Read more
Nov 19, 2008
silicon.com > Technology > IT Services
HP-EDS job cuts: "It's business as normal
...More details of the job losses at IT outsourcer EDS and its parent company HP are expected to emerge tomorrow, following yesterday... Read more
Oct 9, 2008
Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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