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Articles on frequent flyer
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silicon.com > Special Features > Business Traveller
BA launches iPhone app for frequent flyers
...Airways has launched an app for the 3G iPhone aimed at frequent flyers. The app enables customers to view the BA timetable, get real... Read more
Jul 11, 2008
silicon.com > Management > CIO Insights
TelePresence saves HSBC money - and airmiles
Bank says goodbye to frequent flyers Read more
Sep 5, 2008
silicon.com > White Papers > Software and Web Development > Internet and Web
Hobby Site SeatGuru.com Found a Real Business With Google AdSense
In October 2001, frequent flyer Matthew Daimler launched SeatGuru.com with a single color-coded interactive... Read more
Jun 22, 2009
silicon.com > Management > CIO Insights
Airline gets first NFC boarding
...pilot that will run until the end of October this year, frequent flyers travelling from Nice to Paris with the airline will be able... Read more
Apr 20, 2009
silicon.com > Technology > Software
Thanks for holding: Customer service gets automated
...a freephone number to check on that credit card charge, convert frequent flyer miles or solve your computer glitch, you may have been confounded... Read more
Nov 27, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
Aeroplan Leverages Service-Oriented Architecture to Deliver Next-Generation Loyalty Services
...orders of a magnitude larger than when Aeroplan was solely a frequent flyer program. Aeroplan considered a number of options and ultimately selected Oracle... Read more
Nov 7, 2008
silicon.com > White Papers > Servers and Server OS > Server Platforms - OS
BEA Systems Case Study: Aeroplan
...is orders of magnitude larger than when Aeroplan was solely a frequent flyer program. Aeroplan considered a number of options and ultimately selected BEA... Read more
Jul 3, 2008
silicon.com > Technology > Software
Poor software design sabotaging businesses?
...immediate investigation was launched to find out what happened. Being a frequent flyer myself, I'd hastily chosen to forget about this story until... Read more
Dec 15, 2009
silicon.com > White Papers > Networking and Communications > Mobile and Wireless
IBM Case Study: British Airways
...loyalty customers. IBM helped British Airways introduce a facility that allows frequent flyers to use their mobile phones to check in for flights out... Read more
Mar 16, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Global Consulting Services Enables Speech Initiative to Drive Millions in Cost Savings
...hardware and software across the company. Starting with Continental's InfoPass frequent flyer application, the company wanted to eliminate an unreliable touch-tone system... Read more
Feb 26, 2009
Stories on frequent flyer
Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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