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silicon.com > White Papers > Software and Web Development > Software Development Tools

Hospital Charity's Bold Fundraising Goal Requires Integrated IT System Based on Sun Java Composite Application Platform Suite

Great Ormond Street Hospital Children's Charity (GOSHCC) raises funds to support the needs... Read more

Apr 4, 2007

silicon.com > Management > Public Sector

Great Ormond Street Hospital overhauls IT

...The charity arm of Great Ormond Street hospital for sick children is revamping its business processes and IT... Read more

Sep 7, 2006

silicon.com > Management > Public Sector

Hospital boosts safety with single sign-on software

Great Ormond Street Hospital is piloting new software that will speed up access to... Read more

Dec 6, 2006

silicon.com > Management > CIO Insights

Health expert warns against cutting IT costs

...University, was addressing a gathering of top health experts at the Great Ormond Street Hospital on Monday. He said sound information management is essential to... Read more

Jul 1, 1998

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IBM XIV® Storage System: Ease of Management Reinvented

IBM

Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.

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Contact Centres: Optimum service at optimum cost

ntl:Telewest Business

Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.

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Orange- customer case study

Pitney Bowes

The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.

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