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Stanislaus County Healthcare Achieves 400% Faster Restores With Combined Solutions of BrightStor and Quantum Products Reduces Backup Time by 50%

When the new IT Manager joined Stanislaus County Health Services Agency (HSA), it had five servers with 30 gigabytes of data and was utilizing... Read more

Feb 2, 2007

silicon.com > Technology > Software

Health insurance giant opts for IT "heart transplant"

Health insurance provider HSA is working on a £10m IT "heart transplant" which will replace the... Read more

Jun 23, 2005

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IBM XIV® Storage System: Ease of Management Reinvented

IBM

Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.

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Contact Centres: Optimum service at optimum cost

ntl:Telewest Business

Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.

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Orange- customer case study

Pitney Bowes

The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.

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