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Articles on it skills gap robin dargue
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silicon.com > Management > CIO Insights
Robin Dargue, Group CIO, Royal Mail
Robin Dargue has long...market - essentially it's about...set of skills is now... Read more
Jun 11, 2008
silicon.com > Management > CIO Insights
CIOs back call for common skills scheme
...scheme for IT professionals, similar...by e-skills UK, the...revealed? 1.Robin Dargue Royal Mail... Read more
Oct 13, 2008
silicon.com > Management > CIO Insights
Revealed: What students think of tech work
If IT is to...plug its skills gap by attracting...revealed? 1.Robin Dargue Royal Mail... Read more
Jun 23, 2008
silicon.com > Management > CIO Insights
Will your next CIO be a non-techie?
...looks at which skills make a successful...a company's IT director was most...business: EDS' Veronique Dargue Simon Wiggins, European... Read more
Oct 18, 2006
Stories on it skills gap robin dargue
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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