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silicon.com > Management > CIO Insights
Anti-ageism legislation isn't working, say IT pros
...Anti-ageism legislation isn't working and the IT industry continues to discriminate against older techies. That's the verdict of... Read more
Dec 1, 2009
silicon.com > Management > CIO Insights
Women in IT: Tech has an image problem
...The lack of women in IT is bad news for the industry and while the tech world doesn... Read more
Nov 26, 2009
silicon.com > Management > CIO Insights
Recession fuels fears of UK jobs being sent offshore
...With recession leading businesses to cut IT costs as much as they can, tech workers are increasingly feeling the... Read more
Nov 30, 2009
silicon.com > Management > Public Sector
The 10 projects at the heart of NHS IT
...and place for patients. Find out more about the 10 key NHS IT projects? NHS Care Records Service? Choose and Book? The Electronic Prescription Service... Read more
Nov 10, 2008
silicon.com > Management > CIO Insights
Photos: When celebrities and CIOs sleep out
IT professionals spend a night out under the stars to raise awareness of... Read more
Oct 10, 2008
silicon.com > Management > CIO Insights
Green light for UK IT skills school to arrive next year
...The opening of a National Skills Academy for IT in the UK has moved a step closer, after the government announced... Read more
Dec 3, 2009
silicon.com > Management > CIO Insights
IT gender pay gap getting worse
...The IT gender pay gap is getting worse, according to results from the 2009... Read more
Dec 3, 2009
silicon.com > Management > CIO Insights
Join the silicon.com CIO Jury
If you are the head of IT at an organisation - public or private sector, large or small - you should... Read more
Aug 18, 2008
silicon.com > Management > CIO Insights
IT skills shortage squashed by recession
...com Skills Survey can reveal. While the proportion of respondents reporting empty IT seats dipped in 2008 after several years of rising steadily, this year... Read more
Nov 25, 2009
silicon.com > Technology > Hardware
Cern IT gets new home as servers suck grid dry
...computing hub because its existing one is sucking the power grid dry. It's a move that's been prompted by the energy demands of... Read more
Oct 6, 2008
Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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