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Articles on key service area
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silicon.com > Technology > IT Services
The Naked CIO: Offshore - or off their trolley?
...behind a move to managed services at the Naked CIO's...be so categorical. In other areas I have persisted despite poor... Read more
Mar 10, 2008
silicon.com > White Papers > Networking and Communications > LAN - WAN
Improve the Efficiency and Productivity of Healthcare Workers
...of wireless coverage areas. NetMotion's award...solves today's key mobile deployment challenges...and improve customer service and patient care... Read more
Mar 18, 2009
silicon.com > White Papers
HP Thin Client Computing: A Financial Services Industry Solution Brief
...computing is ideally suited for today's financial services institutions, which face key challenges in the areas of customer retention, operational excellence, productivity, and compliance... Read more
Mar 18, 2009
silicon.com > White Papers > Networking and Communications > LAN - WAN
Evaluating Carrier-Class Ethernet Services
...equipment manufactures are making considerable efforts to ensure Ethernet services are 'carrier class'. Key areas of concerns such as Quality of Service (QoS), resiliency... Read more
Sep 11, 2008
silicon.com > White Papers > Networking and Communications > LAN - WAN
Nortel Network Case Study: Australian Stock Exchange
...information services to its customers. The ASX and Nortel work closely together to support ASX's business-critical requirements across three key areas: The... Read more
Jan 11, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
Deliver Service Excellence Through the Unique Advantages of IBM Service Management Solutions
...paper provides a comparative analysis of IBM's key differentiations in the area of IT service management. IBM provides a broad set of integrated... Read more
Apr 9, 2008
silicon.com > White Papers > IT Management > IT Budgeting
Improving the Links Between IT and Consumer Service
Customer service is one of the key tasks of a...and identifying problem areas will not only... Read more
Oct 29, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Extend the Value of Your Oracle Warehouse Management System (WMS) With Mobility
...area. Efficiency of warehouse processes is key to many business metrics - affecting the number of orders shipped to order accuracy, inventory availability and customer service... Read more
Aug 15, 2009
silicon.com > White Papers > Enterprise Applications > Workflow Management
Why and How Fax-Document Management Plays a Central Role in Enterprise Compliance Strategies
...goals: efficiency, customer service, and profitability. This...a range of key business processes across...compliance in the areas of structure, repeatable... Read more
Jun 11, 2009
silicon.com > White Papers > Security > Intrusion - Tampering
Service Management Made Simple for Mid-Sized Organizations
...an approach to service management that appeals...expensive undertaking. The key is to start...seeking to leverage areas of growth across... Read more
Mar 18, 2009
Stories on key service area
- Weekend Gadget Watch: Logitech Anywhere Mouse MX
- Fibre broadband handouts could be clawed back if rollouts make too much cash
- Software audits: The pitfalls you need to know about
- Barclaycard and Orange unwrap contactless credit card
- Recession to end this year, but recovery starts next year, say tech CEOs
Featured white papers
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Crime in Focus
Crime mapping has become part of an official UK Government 'pledge'. This should provide the public, press and politicians with important insights into the crime profile of their neighbourhood. Crime mapping will also be an important channel through which to broadcast and exemplify law enforcement successes. Read this whitepaper to see how you can overcome some of the challenges and ensure you have an effective and efficient crime mapping solution.
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Centrinet case study
Centrinet launched an innovative business service - Smartbunker - based on renewable energy and energy-efficient technology(efficient IBM BladeCenter servers and Cisco networking hardware), It's the UK's first managed data centre service committed to zero carbon energy. This unique proposition drastically reduces power consumption by around 60%.
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Citrix XenDesktop: The Best Desktop Delivery System For Today's Demanding Business Needs
Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop is the clear choice on the market that offers the performance, scalability and manageability required to meet your business needs.
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