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silicon.com > Management > CIO Insights
Kwik Fit Insurance drives up website performance
The insurance distribution arm of vehicle maintenance chain Kwik Fit has implemented website tracking software from Tealeaf to help it improve... Read more
Jul 28, 2008
silicon.com > Management > CIO Insights
ICL fits up Kwik-fit with kiosks
ICL has picked up a multi-million pound contract from Kwik-fit to install customer service kiosks in all its European repair centres... Read more
Apr 23, 1999
silicon.com > Special Features > Offshoring
Pru plays down offshore customer backlash
...Society, which has taken a very public anti-offshoring stance, and Kwik-Fit Financial Services, which brought an underperforming Indian call centre back to... Read more
May 23, 2005
silicon.com > Management > CIO Insights
Egg tops list of supermodel call centres
...Coventry), EDF Energy (Sunderland), Fujitsu (Staines), Halifax (Leeds), JD Williams (Manchester), Kwik Fit Insurance (Edinburgh), LloydsTSB (Bournemouth), Marks & Spencer Financial Services, National Express (Birmingham... Read more
Nov 13, 2003
silicon.com > Technology > Networks
'Hello, this is directory enquiries. Which discount do you require?'
...already started signing up corporate customers at special rates, for example Kwik-Fit Insurance. The company would not give details of the discount but... Read more
Apr 14, 2003
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