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Articles on managed services
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silicon.com > Technology > IT Services
Northern Ireland police brings IT under one roof
...Northern Ireland (PSNI) has signed a contract with Fujitsu Services for the supply of managed IT services for the next eight years. The contract... Read more
Feb 6, 2008
silicon.com > Management > Public Sector
Government flexes its shared service muscle
The Children and Family Court Advisory and Support Service (Cafcass) has signed on to a managed desktop shared service run by Fujitsu Services. The... Read more
Mar 20, 2008
silicon.com > Technology > Software
Naked CIO: Cloud computing more expensive than we thought?
...advent and popularity of cloud computing, software as a service such as Salesforce.com applications, managed datacentres and other services with ongoing costs, the impact... Read more
Nov 19, 2009
silicon.com > Management > CIO Insights
Shared services - how to get it right in your business
...directors' audit committees, the dangers posed by poorly designed or badly managed shared services featured in the top 10 business risks for 2010. Why is... Read more
Dec 3, 2009
silicon.com > Management > CIO Insights
Quocirca's Straight Talking: Print issues in black and white
...so control and costs go out the window. One answer is managed print services, argues Louella Fernandes. Despite the growth in digital communications and promises... Read more
Apr 22, 2008
silicon.com > Technology > Mobile
Connaught cedes control of 6,500-strong mobile estate
...Housing services company Connaught has expanded a £5.5m voice and data contract with managed services provider Azzurri Communications signed... Read more
Oct 16, 2008
silicon.com > Technology > IT Services
Scottish Water splashes out on tech
...to save around £8m over eight years by moving to a managed services model and using a smaller number of tech suppliers. Got two... Read more
Apr 28, 2008
silicon.com > Technology > IT Services
The Naked CIO: Offshore - or off their trolley?
...Pressure is building up behind a move to managed services at the Naked CIO's company. Is our embattled hero right... Read more
Mar 10, 2008
silicon.com > White Papers > Networking and Communications > Network Management
Reduce Costs, Minimize Risk and Improve Network Performance with Managed Services
Managed services are among the fastest growing segments of the IT/networking industry... Read more
Mar 18, 2009
silicon.com > White Papers > IT Management > User Satisfaction
Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems
...care of remote hardware and software has never been bigger: Managed systems and services for retail, point of sale, hospitality, and other distributed operations... Read more
Mar 18, 2009
Stories on managed services
Featured white papers
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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