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silicon.com > Management > CIO Insights
Shared services - how to get it right in your business
Recession boosts uptake Read more
Dec 3, 2009
silicon.com > Technology > Security
Why you must rein in your power users
...standards, many organisations still allow bad practice when it comes to the management of privileged users. These included leaving default privileged accounts in place, allowing... Read more
Nov 25, 2009
silicon.com > Technology > IT Services
Outsourcing: CIOs' tips on getting it right
...existing outsourcing deals, bring infrastructure management and business analysis roles back...to roll out a bigger team to handle them without us... Read more
Nov 24, 2009
silicon.com > Management > HR
Does your business really need an office?
...move has long been advertised, no doubt in tandem with a change-management programme and a set of messaging guidelines. Still, a sizeable proportion of... Read more
Nov 17, 2009
silicon.com > Technology > Software
Your top HR tech priorities for next year revealed
...invest that cash on technology to get the most benefits for your team and the rest of the business. Consider standardising your systemsTake a look... Read more
Nov 30, 2009
silicon.com > Management > CIO Insights
Bletchley Park's World War Two codebreakers in their own words
...the room, causing people to scream and jump out of the way." Teams worked around the clock in three eight-hour shifts that varied each... Read more
Nov 5, 2009
silicon.com > Management > CIO Insights
Pay for IT chiefs weathers the storm
...on many organisations by the recession, pay packets for the IT management team have held up - and for some even grown. According to the... Read more
Nov 23, 2009
silicon.com > Management > CIO Insights
The Weekly Round-Up: 06.11.09
Techies in the moonlight Read more
Nov 6, 2009
silicon.com > Management > Sales & Marketing
Photos: Google Waves hello to a new way of doing business
...is able to check the team's progress on building the...into an SAP business process management tool called Netweaver BPM, where... Read more
Nov 2, 2009
silicon.com > Management > CIO Insights
Intel chip expert heads to EMC
Intel has reorganised its upper management, and one executive, Pat Gelsinger...Joe and his EMC leadership team in that endeavour." At Intel... Read more
Sep 15, 2009
Stories on management team
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- ID card exclusive, Steve Jobs win, top CIOs and BT fibre plans
- Cheat Sheet: NFC and contactless payments
- Ballmer on Google, Bartz on Yahoo! and Berners-Lee on web snooping
Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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Peter Cochrane's latest video blog
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