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silicon.com > Special Features > CIO50 2008
Exclusive: UK's top CIO revealed
...on a mammoth technology-based £2bn transformation programme aimed at making...the management training ground at Mars. Steve Ranger, editor of silicon... Read more
Jun 11, 2008
silicon.com > Management > CIO Insights
Robin Dargue, Group CIO, Royal Mail
...daunting challenge at Royal Mail. What attracted Dargue to the job? A £2bn technology-based business transformation programme aimed at making the organisation leaner and... Read more
Jun 11, 2008
silicon.com > Management > CIO Insights
Tesco IT chief steps down
...with record profits breaking the £2bn mark. Its CEO Sir Terry...his IT career at the Mars Group after gaining a degree... Read more
Nov 14, 2007
silicon.com > Management > CIO Insights
The AA IT director Trevor Didcock
...really enjoy doing it," he says. From there it was on to Mars Confectionary on an SAP implementation, where he stayed for 10 years working... Read more
Sep 21, 2007
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Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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