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Information Provider Cuts Costs and Improves Disaster Recovery With Virtual Machines

Kroll Factual Data delivers Web-based business information to companies such as mortgage lenders and property management firms. In... Read more

Mar 1, 2008

silicon.com > White Papers

Kroll Factual Data, Inc. Meets Growing Business Demands and Enhances Customer ServiceKroll Factual Data, Inc. Meets Growing Business Demands and Enhances Customer Service

Kroll Factual Data, Inc., a subsidiary of Kroll Inc., is a leading provider of business information to mortgage lenders, consumer leaders, property... Read more

Feb 28, 2007

silicon.com > Technology > Networks

Analysis: Search engines take the stand

Your honor, I didn't do it. I have proof - from the web... Read more

May 13, 2004

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IBM XIV® Storage System: Ease of Management Reinvented

IBM

Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.

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Contact Centres: Optimum service at optimum cost

ntl:Telewest Business

Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.

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Orange- customer case study

Pitney Bowes

The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.

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