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silicon.com > White Papers > Networking and Communications > Network Technologies

InterPark Improves Safety and Accessibility With D-Link Wireless Access Points and Honeywell Customer Service and Revenue Management Solution

...channel selection and wireless frequency selection. D-Link Value Added Reseller (VAR) NetStar Telecommunications helped the customer improve safety and accessibility at their garages with... Read more

Apr 3, 2009

silicon.com > Special Features > CRM in the mid-market

NetStar hypes on-demand network management

...to Chris Meager, chief executive of the Australian arm of network integrator NetStar which, among other offerings, sells its own network management platform nVisage as... Read more

May 22, 2006

silicon.com > Management > CIO Insights

In brief: Star targets SMEs with Net connection offering

Internet technology provider Star has launched a small business edition of its Netstar product, comprising Internet access, ISDN connection, firewall security, technical support and remote... Read more

Aug 5, 1998

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IBM XIV® Storage System: Ease of Management Reinvented

IBM

Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.

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Contact Centres: Optimum service at optimum cost

ntl:Telewest Business

Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.

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Orange- customer case study

Pitney Bowes

The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.

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