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silicon.com > Management > Sales & Marketing
Salesforce.com plans social networking for business
Have a natter with Chatter... Read more
Nov 19, 2009
silicon.com > Technology > IT Services
Outsourcers to fall victim to cloud computing rush?
Storm clouds are gathering over IT outsourcing Read more
Nov 19, 2009
silicon.com > Special Features > Unified Communications
CIOs' advice on the perks and perils of unified communications
Part 1: IT chiefs talk about the unexpected benefits and biggest challenges of UC deployments... Read more
Nov 19, 2009
silicon.com > Technology > Software
Office 2010: Beta launched
News in brief: New features include social networking connector Read more
Nov 19, 2009
silicon.com > Technology > Mobile
Revealed: The apps you'll have on your phone in 2012
Find out what you'll be packing - and the applications your company needs to prepare for Read more
Nov 18, 2009
silicon.com > Technology > Mobile
T-Mobile workers accused over customer record sales
News in brief: Privacy watchdog could launch prosecution Read more
Nov 18, 2009
silicon.com > Technology > Hardware
Clouds clear as Microsoft gives Azure a January launch date
And lifts the lid on features from Dallas to Sydney Read more
Nov 18, 2009
silicon.com > Technology > Security
Trojan bank fraud gang sentenced
First conviction for UK's specialist cybercrime unit Read more
Nov 17, 2009
silicon.com > Technology > Hardware
Jaguar races to fastest supercomputer glory with AMD's juice
News in brief: 1.75 petaflops per second for the Cray XT5 Read more
Nov 17, 2009
silicon.com > Management > Public Sector
UK ID cards rollout hit by delay as launch date revealed
Target for Greater Manchester cards is missed Read more
Nov 16, 2009
Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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Peter Cochrane's latest video blog
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What you need to know about Windows 7