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silicon.com > Technology > Mobile
iPhone 'mugging fear' unfounded, say police
...proved unfounded, according to the UK's National Mobile Phone Crime Unit (NMPCU). UK police conducted extensive groundwork prior to the launch of the pricey... Read more
Jan 7, 2008
silicon.com > Technology > Mobile
£250k to help police ID stolen phones
'Yes, officer, that's my mobile... and my wallet...' Read more
Mar 17, 2009
silicon.com > Technology > Mobile
'Steal to order' phone theft crackdown
...unit dedicated to tackling handset theft. The National Mobile Phone Crime Unit (NMPCU) will have a wide-ranging remit, from gathering and distributing intelligence on... Read more
Dec 17, 2003
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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