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silicon.com > Management > CIO Insights
Silent calls cost Barclaycard £50,000
Barclaycard has been fined £50,000 by telecoms regulator Ofcom for making silent calls. The fine, the maximum penalty Ofcom can hand... Read more
Sep 29, 2008
silicon.com > Technology > Mobile
Mobiles: Ofcom wants your views
...Telecoms regulator Ofcom has launched a consultation aimed at exploring how the mobile industry is... Read more
Aug 29, 2008
silicon.com > Technology > Networks
Ofcom: Copper capable of high-speed broadband
An Ofcom assessment has predicted that DSL over normal copper phone lines could take... Read more
Aug 22, 2008
silicon.com > Technology > Mobile
Ofcom: Digital dividend up for grabs to highest bidder
Ofcom has formally laid out its proposals for auctioning off the spectrum that... Read more
Jun 9, 2008
silicon.com > Technology > Mobile
O2 hits 3G target at last
...for all there is on broadband, from fibre to zombies. On Friday, Ofcom, the UK's communications regulator, said the operator had now rolled out... Read more
May 6, 2008
silicon.com > Technology > Mobile
In-flight mobile gets Ofcom thumbs up
...be a reality for travellers on UK airlines after UK telecoms regulator Ofcom gave its approval to the technology. Wireless from A to Z Click... Read more
Mar 26, 2008
silicon.com > Technology > Mobile
Kerching! Ofcom flogs more spectrum
Ofcom has announced the results of its fourth radio spectrum auction, awarding licences... Read more
Feb 22, 2008
silicon.com > Technology > Networks
Don't paper over cracks in the digital nation
...in rural areas', it proclaims. The same upbeat tone runs through the Ofcom report - the source of the story (covered here by silicon.com). "When... Read more
May 23, 2008
silicon.com > Technology > Networks
Broadband Blighty gets a rural flavour
...areas has outstripped urban areas for the first time, according to an Ofcom report. Across the UK as a whole, the statistics show there is... Read more
May 22, 2008
silicon.com > Technology > Networks
Who's on the wrong side of the UK digital divide?
...want it" in the UK. But the latest statistics from telecoms regulator Ofcom paint a picture of a growing digital divide based on the much... Read more
Apr 7, 2008
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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