palm school beach White Papers

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silicon.com > White Papers > Data Management > Data Tools

The Path Toward Pervasive Business Intelligence at the School District of Palm Beach County, Florida

The School District of Palm Beach County, Florida (PBCSD) is the 5th largest school district in... Read more

Sep 1, 2009

silicon.com > White Papers > Servers and Server OS > Server Platforms - OS

Palm Beach County Schools and Office of Public Safety Improve Crisis Response

...and recovery plans. Officials of Palm Beach County have learned through hard experience the importance of integrating the school system into regional response plans... Read more

May 1, 2007

silicon.com > White Papers > Networking and Communications > Network Technologies

Palm Beach County Schools Improve Services and Safety Through Phased Migration to Avaya IP Telephony

The Palm Beach County School District has earned its reputation for excellence. Within a tight... Read more

Apr 27, 2007

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IBM XIV® Storage System: Ease of Management Reinvented

IBM

Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.

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Contact Centres: Optimum service at optimum cost

ntl:Telewest Business

Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.

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Orange- customer case study

Pitney Bowes

The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.

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