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silicon.com > Management > CIO Insights

The Weekly Round-Up: 29.05.09

...way of making money would be nice. After all, someone has to pay for all this. Attempts to monetise the hugely popular web services are... Read more

May 29, 2009

silicon.com > Technology > Software

Twitter to charge businesses to tweet

...Twitter co-founder Biz Stone elaborated on the...are willing to pay for." Stone made... Read more

Aug 25, 2009

silicon.com > Management > CIO Insights

The Weekly Round-Up: 19.06.09

...cleaners. It's not made clear whether said boss made the workers pay for their own cleaning equipment. Finally, there was the telecoms boss who... Read more

Jun 19, 2009

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IBM XIV® Storage System: Ease of Management Reinvented

IBM

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Contact Centres: Optimum service at optimum cost

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Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.

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