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Articles on pcs remote control
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silicon.com > White Papers > IT Management > User Satisfaction
Trialware: Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
...the power of remote screen-sharing at...you can take control of employees' or customers' PCs or Macs, quickly... Read more
Sep 2, 2008
silicon.com > White Papers > Desktops, Laptops and OS > Client System Hardware
Entertainment Company Improves Security, Reduces Costs With New Operating System
...improve security and strengthen administrator control and reduce IT support demands through remote PC management. The challenge was... Read more
Jan 18, 2008
silicon.com > White Papers > Security > Intrusion - Tampering
Stopping Rootkits at the Network Edge
...remote control of the machine's operations. This can expose an enterprise to legal liability as well as potential data loss on the individual PCs... Read more
Nov 13, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
TruManage Technology: Remote Management and Control Client PCs
...energy efficient and vendor-agnostic solution that can be deployed on desktop PCs, laptops and workstations, in small, medium and large businesses. Broadcom TruManage technology... Read more
Sep 2, 2009
silicon.com > White Papers > Networking and Communications > Network Management
Intel vPro Technology Demo in Microsoft Management Summit 2008 Keynote
...power control capabilities of Intel vPro technology by shutting off a collection of 20 PCs with Intel vPro technology and went through a remote diagnosis... Read more
Apr 2, 2009
silicon.com > White Papers > Desktops, Laptops and OS > Handhelds
PocketDrive: A System for Mobile Control of Desktop PC and Its Applications Using PDAs
...PCs are inevitable parts of the daily life. Controlling those devices remotely is an important aspect of the technology. One has already universal remote control... Read more
Mar 20, 2008
silicon.com > White Papers > Desktops, Laptops and OS > Client System Hardware
Innovative Universal Remote Control Extends Power of PC to Your Living Room
...Evolution5500 is the only universal remote control in the world that streams... Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > Business Functions
Small IT Service Provider Cuts Down on Travel Costs Using Appliance-Based Remote Desktop Support Solution
...March 2006, after evaluating several remote control support solutions, including WebEx Support... Read more
Feb 10, 2009
silicon.com > White Papers > Networking and Communications > LAN - WAN
K-12 School District Increases Call-Handling Capacity From 5 to Over 80 Incidents Per Day Using Remote Desktop Support Appliance
...that of Minidoka's existing remote control solution Read more
Feb 10, 2009
silicon.com > White Papers > Desktops, Laptops and OS > Client System Hardware
Medical Office Software Provider Alleviates Support Rep Frustration Using Appliance-Based Remote Desktop Support Tool
...Off late, after evaluating several remote control support solutions, Antek HealthWare simplified... Read more
Feb 10, 2009
Stories on pcs remote control
Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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