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silicon.com > Management > CIO Insights
Photos: Scots are sQuids in with wave and pay
Dundee residents buying their cake contactlessly and eating it Read more
Jan 23, 2009
silicon.com > Management > CIO Insights
Caption Competition: Bling!
So shiny... Read more
Jan 23, 2009
silicon.com > Technology > Hardware
Gadget Watch: Samsung X360
"It's reasonably priced and well worth considering" Read more
Jan 23, 2009
silicon.com > Technology > Hardware
Photos: Macs through the ages
What's the Apple of its eye? Read more
Jan 22, 2009
silicon.com > Management > CIO Insights
Photos: KFC franchise gives self-service a try
And watches average (chicken in a) basket sizes jump Read more
Jan 21, 2009
silicon.com > Management > Public Sector
Photos: From robot teachers to Microsoft Surface
Classroom tech of the future Read more
Jan 19, 2009
silicon.com > Technology > Hardware
Photos: Computers usher in pilots' vision 2.0
Eye spy Read more
Jan 16, 2009
silicon.com > Management > CIO Insights
Caption Competition: What's on the telly?
Fancy a channel surf? Read more
Jan 16, 2009
silicon.com > Technology > Mobile
Gadget Watch: HTC Touch 3G
"Not a great leap forward from the original" Read more
Jan 16, 2009
silicon.com > Technology > Mobile
Photos: Future safety tech on display
Making the world safer, one mini helicopter at a time Read more
Jan 15, 2009
Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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