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silicon.com > Technology > Hardware
Disabled and elderly excluded by new technology
...disabled people and the elderly. The Royal National Institute for the Deaf (RNID) and the Disabled Living Foundation (DLF) claim many disabled and older people... Read more
May 15, 2006
silicon.com > Management > CIO Insights
CEOs: Understand IT better - or else
...delivered IT-led change in organisations as diverse as AstraZeneca, NHS Logistics, RNID and Tesco, found CEOs cannot afford to pass the buck to technical... Read more
Mar 5, 2007
silicon.com > Management > Public Sector
Cops launch 999 text hotline for deaf
...Minister is said to be looking to launch similar projects nationwide. The RNID, a national deaf charity, was unable to respond for comment in time... Read more
Oct 19, 2005
silicon.com > Management > CIO Insights
Internet 'have-nots' targeted by digital divide initiative
...Media, HP, Intel, Microsoft, Packard Bell, The Prince's Trust and The RNID. E-Envoy Andrew Pinder claimed the government has already achieved its target... Read more
May 13, 2003
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Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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