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silicon.com > Management > CIO Insights
The Weekly Round-Up: 03.12.09
...not if it was after 7pm and they lived south of the river). Also - the Round-Up is quite willing to believe that plenty... Read more
Dec 4, 2009
silicon.com > Management > CIO Insights
The Weekly Round-Up: 29.05.09
...Round-Up also wonders whether your browser will go 'Bing!' each time it returns a result, which would be a charming but short-lived... Read more
May 29, 2009
silicon.com > Management > CIO Insights
The Weekly Round-Up: 10.10.08
You don't have to be - like the Round-Up - someone who once dropped a brand new mobile phone into a... Read more
Oct 10, 2008
silicon.com > Management > CIO Insights
The Weekly Round-Up: 19.09.08
...and that some of the information on it lacks accuracy. Look, the Round-Up realises this might come as a shock but there's no... Read more
Sep 19, 2008
silicon.com > Management > CIO Insights
The Weekly Round-Up: 03.07.09
...over how many people Aunty decided to send to the festival, (the Round-Up is sure they all worked very, very hard) it was heartened... Read more
Jul 3, 2009
silicon.com > Management > CIO Insights
The Weekly Round-Up: 06.01.06
...Happy New Year to one and all. The Round-Up hopes you all had a wonderful Christmas and that Santa brought... Read more
Jan 6, 2006
silicon.com > Management > CIO Insights
The Yearly Round-Up: 22.12.05
...For the record, the Round-Up's favourite Christmas carol is 'O Come all ye faithful' but... Read more
Dec 22, 2005
silicon.com > Management > CIO Insights
The Weekly Round-Up: 16.12.05
...might know a thing or two about phone systems, decides otherwise, the Round-Up speculates wildly. Don't misunderstand, the Round-Up has no idea... Read more
Dec 16, 2005
silicon.com > Management > CIO Insights
The Weekly Round-Up: 04.02.05
...Arise Sir Charles..." Let the Round-Up begin this week by...must be the most short-lived Knighthood since King Arthur slipped... Read more
Feb 4, 2005
silicon.com > Management > CIO Insights
The Weekly Round-Up: 8.12.06
...la-la-lah" From that subtle opening you'll have discerned the Round-Up is starting on something of a festive note this week. But... Read more
Dec 8, 2006
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Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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