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silicon.com > Technology > Mobile

What's Firefox Mobile got up its sleeve?

...quickly grab favourites from a drop-down list. The search bar...of the search bar that serves up the identity of the... Read more

Oct 20, 2008

silicon.com > Technology > Security

Photos: Internet Explorer 8 takes aim at competition

...web page and IE8's Accelerator Indicator (the blue arrow box with drop down menu) offers choices, such as opening a Google search or a... Read more

Aug 28, 2008

silicon.com > Technology > Networks

LinkedIn CEO on 'grown up' social networking

Q&A: LinkedIn CEO, Dan Nye Read more

Feb 28, 2008

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IBM XIV® Storage System: Ease of Management Reinvented

IBM

Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.

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Contact Centres: Optimum service at optimum cost

ntl:Telewest Business

Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.

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Orange- customer case study

Pitney Bowes

The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.

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