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silicon.com > White Papers > Storage > Management
Online Firm Improves Performance, Customer Service With Mission-Critical Storage Solution
...is the Microsoft division that serves the needs of customers who...with advertising interfaces and business intelligence data. To do this it... Read more
Nov 8, 2008
silicon.com > White Papers > Software and Web Development > Software Development Tools
San Diego Zoo Enhances Visitor Experience, Improves Operations
...Web and database platforms to serve rich content to users. The...zoo now has the business intelligence capabilities to improve operations, and... Read more
Apr 2, 2008
silicon.com > White Papers > Data Management > Data Tools
Complementary BI: The New Approach to Business Intelligence
The role of Business Intelligence (BI) to help organizations drive...existing business intelligence efforts that serve their business' needs to some... Read more
Sep 1, 2009
silicon.com > Special Features > Maximising Business Intelligence
Ask the Experts: Should you invest in business intelligence
...Q: How helpful are business intelligence tools to the bottom line...their organisations. Business intelligence can serve a wide variety of functions... Read more
Jun 30, 2009
silicon.com > White Papers > Data Management > Data Tools
Microsoft and iFlex Solutions Help HDFC Bank Convert Data Into Intelligence - Improving Returns and Increasing Customer Satisfaction
...to turn that data into intelligence for decision making. HDFC Bank...The Bank can now better serve its customers and cross-sell... Read more
May 8, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Cisco IOS Software Embedded Event Manager Harnesses Network Intelligence to Increase Availability
...information systems to build products, serve customers, and achieve goals. IT...Embedded Event Manager harnesses network intelligence through event detectors and takes... Read more
Apr 3, 2008
silicon.com > White Papers > Software and Web Development > Software Development Tools
Monolith Software Solutions Serves Up Powerful, SaaS-Based Business Intelligence for the Quick-Serve Restaurant Industry
...and services to the Quick Serve Restaurant (QSR) industry. To compete...solution built with Jaspersoft Business Intelligence Suite including JasperETL Powered by... Read more
Sep 1, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Risk Intelligence in the Boardroom: Take a Quick Test to Measure Your Company's Maturity
Sound data, information and intelligence are clearly critical business success...the board of directors, who serves to protect and represent the... Read more
Dec 18, 2009
silicon.com > White Papers > Data Management > Data Tools
Business Objects - Business Intelligence (BI) Solutions
...insight into business data. Business intelligence (BI) was perceived to be...and empower users with self serve access to information Read more
Aug 29, 2009
silicon.com > White Papers > Data Management > Data Tools
Rich Information Applications or Business Intelligence - How Do I Choose
Traditional Business Intelligence (BI) tools are designed to...Applications. Today's BI technologies serve the needs of power users... Read more
Aug 7, 2009
Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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