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silicon.com > White Papers > Software and Web Development > Internet and Web
Deactivation of Unwelcomed Deep Web Extraction Services Through Random Injection
Websites serve content both through Web Services...of security, revenue, ownership, availability etc.) for service providers that content... Read more
Dec 17, 2009
silicon.com > White Papers > Networking and Communications > Network Management
Bank of Montreal Enables Rapid Recovery With High Availability Technology From IBM
...Canada, Bank of Montreal (BMO) serves the U.S. market through...to-peer remote copy (PPRC), etc. BMO was the first IBM... Read more
Nov 28, 2009
silicon.com > White Papers > Networking and Communications > Mobile and Wireless
Trapeze Wireless LAN Provides Reliable Infrastructure for Progressive Dutch Hospital Deploying Mobile ECG
...350-bed general hospital that serves the cities of Vlissingen and...and an MXR-2 switch, etc Read more
Nov 26, 2009
silicon.com > Technology > Mobile
Inbox: Brits ditching mobiles? Fat chance
"But how wonderful were it only true" Read more
May 18, 2009
silicon.com > Technology > Networks
Dear silicon.com... Rural v City fat pipe row and ID cards
...name, address, emergency contact details etc. If it was compulsory to carry (as in many countries) this would serve most of the stated aims... Read more
May 29, 2008
silicon.com > Management > Public Sector
Inbox: ID cards U-turn: The end is nigh?
...this project. But finally gave in to simple union pressure from Balpa etc. The UK does have an interesting form of "democracy". Richard, UK Is... Read more
Jul 6, 2009
silicon.com > White Papers
PACS and NAS - A Strategic Fit
...rays, etc) in conjunction with corresponding patient information accurately and reliably every time demands technology like Picture Archive Communication System (PACS). PACS serves as... Read more
Mar 18, 2009
silicon.com > Management > CIO Insights
Contactless payments speeds up coffee drinkers
...game amongst our competitors and serve customers as quickly as possible...live with OneTouch - including Books Etc, Krispy Kreme, Rowlands Pharmacy and... Read more
Jul 23, 2008
silicon.com > Management > CIO Insights
The Weekly Round-Up: 04.07.08
Sleepless in a field of mud... Read more
Jul 4, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
The Art of Lean Thinking: Influencing the IT Culture
...avoid bureaucratic approvals and delays, etc. Drawing on the experience of...a focus can, in fact, serve to improve IT's standing... Read more
Oct 29, 2009
Stories on serve rtc
Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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