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silicon.com > Management > CIO Insights
Cash still king as Brits leave cards at home
...against card statements. In a statement, CPP card fraud expert Kerry D'Souza said: "Awareness about card fraud abroad is growing but consumers are still... Read more
Aug 26, 2008
silicon.com > Technology > IT Services
Indian offshoring - the new worry
Opinion: Look to the tax man Read more
Feb 14, 2007
?You there?? IM users remember - the firewalls have ears
...say 'There is no IM use in my company'," comments Francis de Souza, CEO of enterprise messaging firm IM Logic. "I spoke to a CEO... Read more
Oct 3, 2003
silicon.com > Technology > Security
IM threats rocketing - and rocking firms
...few have caused serious damage on a grand scale although Francis De Souza, CEO of IMLogic, told silicon.com an unlucky 13 companies on the... Read more
Nov 2, 2005
silicon.com > Special Features > The Spam Report
Brightmail readies IM spam defences
...email and creating technological hindrances to automated spam-sending mechanisms. Francis de Souza, CEO of IMlogic, said in a statement: "IM continues to grow at... Read more
Jun 9, 2004
silicon.com > Management > CIO Insights
5 years ago... DoJ swoops on Microsoft internal email
...of Windows. They say the email - written by Microsoft engineer David D'Souza - points out areas of shared computer code between the browser and the... Read more
Jan 29, 2004
silicon.com > Special Features > IM
What future IM?
...at school. "When you are on a conference call,? says Francis de Souza, chief executive of IM application developer, IM Logic, ?the telltale tap-tap... Read more
Oct 21, 2003
silicon.com > Management > CIO Insights
Industry chief calls for probe into ecommerce Bill
...off response from a junior member of the ecommerce team - Stephen de Souza. He said that guidelines were only guidelines, but the ombudsman may prove... Read more
Mar 10, 1999
silicon.com > Technology > Hardware
DoJ swoops on Microsoft internal email
...of Windows. They say the email - written by Microsoft engineer David D'Souza - points out areas of shared computer code between the browser and the... Read more
Jan 29, 1999
Stories on souza
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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