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Articles on telecommunications
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silicon.com > White Papers > Software and Web Development > Software Development Tools
Leading Telecommunications Provider Bridges Departmental Divide With Intranet Solution
With 34 million customers, Vodafone Germany is one of Europe's biggest telecommunications providers. To stay competitive, it needs to keep up-to-date with... Read more
Nov 7, 2008
silicon.com > White Papers > Security > Intrusion - Tampering
Data Mining in Telecommunications
Telecommunication companies generate a tremendous amount of data. These data include call detail... Read more
Sep 19, 2008
silicon.com > White Papers > IT Management > Business Functions
IBM Research Telecommunications Technology Advances Pave the Way Toward Improved Customer Management and Innovative Services
As telecommunications service providers are driven to provide new offerings aimed at differentiating themselves... Read more
Jun 11, 2008
silicon.com > White Papers > Networking and Communications > Network Technologies
Telecommunications Leader Provides New Opportunities With Subscription Computing
Slovak Telekom Group is the leading provider of telecommunications services in Slovakia, with fixed-line phone installations in more than half... Read more
Apr 14, 2008
silicon.com > White Papers > Networking and Communications > LAN - WAN
SDH Telecommunications Standard Primer: What is SDH
...guide to the Synchronous Digital Hierarchy (SDH) multiplexing standard. Standards in the telecommunications field are always evolving. Information in this SDH primer is based on... Read more
Apr 1, 2009
silicon.com > Management > Public Sector
...2.5bn gov't telecommunications contract up for grabs
...A £2.5bn network that will be the high-tech telecommunications backbone of government has been put out to tender. The next generation... Read more
Aug 5, 2008
silicon.com > White Papers > Networking and Communications > LAN - WAN
TDC Song Securely Carries Customer Telecommunications in Tune to VPN-1 VSX
TDC Song is a leading Nordic telecom operator. Having been recently acquired by the TDC Group of Denmark, Song Networks Read more
Aug 4, 2008
silicon.com > White Papers > Networking and Communications > LAN - WAN
PLDT, the Leading Telecommunications Provider in the Philippines, Selects Allied Telesis Advanced Gigabit Switches for the Layer 2 Aggregation Requirements of Its Next Generation Network
Philippine Long Distance Telephone Company (PLDT) started out as a POTS (plain old telephone service) provider. The comp Read more
Jul 18, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
CGI Group Inc. Turns to BMC Application Problem Resolution to Improve Customer Satisfaction for Top Telecommunications Client
CGI Group Inc. is one of the largest IT and business process service firms in North America. The company wanted to impro Read more
Jul 11, 2008
silicon.com > White Papers > IT Management > Business Functions
Telecommunications Company Employees Improve Service With New Customer Care System
T-Com is a leading provider of Internet, telephony, and IP services to customers throughout Croatia. Its customer contac Read more
Apr 30, 2008
Stories on telecommunications
Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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