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Articles on unified communications boosts productivity
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silicon.com > Management > CEO Essentials
Cheat Sheet: Unified communications
Unified comms - I...dull, unified communications (or UC...time and boost productivity And that... Read more
Mar 16, 2009
silicon.com > Special Features > Unified Communications
How the cloud is swallowing your comms
Unified communications is migrating...to improve productivity, and potentially...get a boost from trends... Read more
Nov 24, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Unified Communications Capabilities From Avaya Have Enabled Spraylat Corp. to Enhance Customer Service, Save Money, and Improve Productivity
...cut costs, boost productivity, enhance customer...an Intelligent Communications solution that...by Avaya Unified Communications for... Read more
Nov 4, 2008
silicon.com > White Papers > Networking and Communications > Network Technologies
Utility Company Boosts Productivity, Protects Investment With Unified Communications
...to streamline and modernize its communications to improve employee productivity and reduce costs. The company... Read more
Jul 30, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Connecting the Enterprise: CDW's 2009 Unified Communications Tracking Poll
...to boost productivity and efficiencies, while managing operating costs. CDW's new tracking poll, which surveyed 766 IT professionals who work on unified communications (UC... Read more
Jul 22, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Software Vendor Boosts Productivity for Contact Centers With Unified Communications
...with Microsoft Office Communications Server 2007 R2...can use this unified communications solution to...clients to increase productivity, efficiency, and ultimately... Read more
May 30, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Telecom Company Boosts Productivity, Reduces Travel With Unified Communications
...s open source unified communications solution didn't...that has improved productivity and reduced travel... Read more
May 30, 2009
silicon.com > White Papers > Software and Web Development > Internet and Web
Marquette University Boosts IT Employee Productivity, Controls Costs With New Solution
...more flexibility in terms of communication. Off late, IT Services implemented the unified messaging functionality of Exchange Server... Read more
Dec 10, 2008
silicon.com > White Papers > Networking and Communications > Mobile and Wireless
How Enterprises Can Reduce Costs and Boost ROI With Cisco's Unified Communications Over WLAN
The Cisco Unified Communications over WLAN solution...new levels of productivity and responsiveness while... Read more
Oct 7, 2008
silicon.com > White Papers > Enterprise Applications > Enterprise Planning
Music-Store Chain Boosts Employee Productivity With Desktop Upgrade
...advantage of multiple productivity-boosting features. The...use of Microsoft unified communications software such as... Read more
May 21, 2008
Stories on unified communications boosts productivity
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Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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