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Articles on unified communications ocs
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silicon.com > Special Features > Unified Communications
CIOs' advice on the perks and perils of unified communications
A unified communications project is all too often... Read more
Nov 19, 2009
silicon.com > White Papers > Security > Security Administration
Tapping Into the Power of Unified Communications Securely
...along with improved productivity, the use of Unified Communications software such as Microsoft Office Communications Server (OCS) has brought with it a new range... Read more
Jul 1, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Office Communications Server & The Right Tools: Less Costs, Easy Management
...extend the power of OCS. See how the right tools, and proper planning, are vital when creating a unified communications solution for OCS. Get... Read more
Apr 16, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Key Issues in Managing OCS Efficiently and Effectively
...to know to efficiently - and effectively - manage OCS. Learn about the goals, and risks, of unified communications, and how proper planning and the right... Read more
Apr 16, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Factors to Consider When Deploying Microsoft Office Communications Server (OCS) 2007 Release 2
...more effectively than ever before. Unified communications addresses this challenge by simplifying... Read more
Oct 2, 2009
silicon.com > Technology > Networks
The dawn of unified communications
...ways to cut costs - and unified comms is one place many...focus from vendors on unified communications (UC) - also known as IP... Read more
Mar 19, 2009
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Featured white papers
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IBM XIV® Storage System: Ease of Management Reinvented
Managing a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to slow responsiveness, ineffective utilization, and inflexibility. This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems.
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Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use our enhanced third generation services. As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively.
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