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silicon.com > Special Features > CRM in the mid-market
Microsoft CRM fees 'undercut by canny resellers'
SharePoint and share alike... Read more
May 9, 2006
silicon.com > Special Features > Business Traveller
RIM: Email? Been there, done that
Talk of mobile sales force automation is not SFA... Read more
May 17, 2006
silicon.com > White Papers > IT Management > Project Management
Financial scenario planner: Customer Resource Management
To help you figure out how much your organization will spend on an IT project like Customer Resource Management (CRM), w Read more
May 17, 2006
silicon.com > White Papers
Gap analysis: Customer Resource Management
If you establish that a gap exists in your current Customer Resource Management (CRM) system, your next step is to deter Read more
May 17, 2006
silicon.com > White Papers
Vendor checklist: Customer Resource Management
This workbook is designed to gather and organize information that will help you assess the Customer Resource Management Read more
May 17, 2006
silicon.com > White Papers
Market profile: A comparison of CRM vendors
In 2005, there are six large companies vying for the enterprise to mid-level CRM market. This market profile will give y Read more
May 20, 2006
silicon.com > Special Features > CRM in the mid-market
Is CRM now a "must have" for firms of all sizes?
"We currently don't have a CRM system and we are suffering for the lack of it... " Read more
May 22, 2006
silicon.com > Special Features > CRM in the mid-market
On-demand fuelling CRM love-in
$5bn and counting... Read more
Jun 13, 2006
silicon.com > Management > Public Sector
Newcastle City Council saves millions from IT overhaul
Case study: From mainframes to modern tech Read more
Jun 15, 2006
silicon.com > Technology > Software
CRM shake-out will see more consolidation
Oracle not finished buying, while others have barely started... Read more
Jun 21, 2006
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