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silicon.com > White Papers > Enterprise Applications > Customer Management

Supply Chain Planning With mySAP SCM: SAP Advanced Planner and Optimizer Release 3.1

Supply Chain Planning With mySAP SCM: SAP Advanced Planner and Optimizer Release 3.1

This paper aims at providing information on mySAP Supply Chain Management (mySAP SCM), which facilitates seamless integr Read more

Sep 2, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

Successful CRM: Turning Customer Loyalty into Profitability

Successful CRM: Turning Customer Loyalty into Profitability

In this white paper, you'll learn why listening to the voice of the customer is so crucial to CRM success?and how genuin Read more

Sep 2, 2008

silicon.com > White Papers > IT Management > IT Budgeting

The Challenge to Achieve Perfect Order Management

The Challenge to Achieve Perfect Order Management

This SAP white paper explains why customer-centric, end-to-end order management is crucial to business success. It outli Read more

Sep 2, 2008

silicon.com > White Papers

Client Management: Developing More Profitable Relationships

Client Management: Developing More Profitable Relationships

This paper discusses the unique challenges that professional services organizations (PSOs) such as law practices, Read more

Sep 2, 2008

silicon.com > White Papers

Using Talent Supply Chain Management to Overcome Challenges in the Professional Services Market

Using Talent Supply Chain Management to Overcome Challenges in the Professional Services Market

Market trends and related challenges are driving the need for professional services providers to apply the supply Read more

Sep 2, 2008

silicon.com > Management > CIO Insights

Thomas Cook books in agent support system

Quicker access to holiday info Read more

Sep 3, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

Microsoft Dynamics Webcast: Exploring Microsoft CRM Solutions: When Is an Online Deployment Right for You? (Level 100)

Microsoft Dynamics Webcast: Exploring Microsoft CRM Solutions: When Is an Online Deployment Right for You? (Level 100)

Lengthy and costly implementations, inflexible software, and poor user adoption hamper organizations looking for technol Read more

Sep 6, 2008

silicon.com > White Papers > IT Management > IT Infrastructure

Disaster Recovery Solutions From VMware: Transforming Disaster Recovery - VMware Infrastructure for Rapid, Reliable and Cost-Effective Disaster Recovery

Disaster Recovery Solutions From VMware: Transforming Disaster Recovery - VMware Infrastructure for Rapid, Reliable and Cost-Effective Disaster Recovery

In today's business environment, having robust disaster recovery is no longer a luxury, it is a necessity. Given the hig Read more

Sep 10, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

The Benefits of SageCRM Internet Architecture

The Benefits of SageCRM Internet Architecture

Investing in a Customer Relationship Management (CRM) application is no different than any other business management sof Read more

Sep 11, 2008

silicon.com > White Papers > Networking and Communications > LAN - WAN

Mesh VPN Link Sharing (MVLS) Solutions

Mesh VPN Link Sharing (MVLS) Solutions

The purpose of this paper is to provide an understanding of how XRoads Networks' applied patent Site2Site tunnels solve Read more

Sep 11, 2008

Stories on crm

  1. Photos: How to spend Christmas in Second Life
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  3. ID card exclusive, Steve Jobs win, top CIOs and BT fibre plans
  4. Cheat Sheet: NFC and contactless payments
  5. Ballmer on Google, Bartz on Yahoo! and Berners-Lee on web snooping