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BT, Manpower and One2One to build Welsh call centres

News The news follows a raft of similar announcements in the last year by companies such as Cable & Wireless, HSBC and Lloyds, which has seen the number of people employed in Welsh call centres grow to almost 11,000. [22 Mar 2000]

NatWest refuses to credit the UK computer industry

Comment Other banks - like Barclays and HSBC - don't draw the same blanket conclusions. A spokesman for HSBC explained that although computer hardware is a high risk category, the bank will look at the... [21 Mar 2000]

NatWest slammed for failing high-tech SMEs

News Rivals Barclays and HSBC said they make decisions on a case-by-case basis. UK high-street bank, NatWest, has admitted it has a policy of refusing certain services to high-tech firms. The problem came to light after a... [20 Mar 2000]

HSBC to home banking via digital TV

News HSBC is taking an alternative route to home banking - via digital TV rather than the Internet. A spokesman for HSBC said: "This is another way for us to reach customers - interactive TV users tend to be... [27 Aug 1999]

Abbey National unveils TV banking service

News The service will initially only be available to Sky Digital customers who will also benefit from a similar offering from HSBC. Abbey National is to launch a TV banking service in September this year, as part of a £100m... [04 Aug 1999]

HSBC set to lose £600,000 in RSI case

News HSBC today failed to overthrow a court ruling awarding damages to five former employees of the bank who claimed their work had caused repetitive strain injury (RSI). Last May, HSBC (formerly Midland... [22 Jul 1999]

Finance unions merge to take on banks

News The union will also take on the dispute at HSBC-Midland, where the bank says there is a conflict between managers fulfilling their roles at the bank and holding union membership. IT professionals in the finance industry... [22 Mar 1999]

Royalblue celebrates 1998 profits

News Royalblue's financial customers include Deutsche Bank, Dresdner Kleinwort Benson, Goldman Sachs, HSBC and Merrill Lynch. Financial software specialist Royalblue saw its pre-tax profits rise to £4.5m in 1998, a 50 per... [16 Feb 1999]

UK retailers go interactive

News The subscription-free channel, which is also backed by BT, HSBC Midland Bank and Panasonic, will be introduced step-by-step to Sky Digital subscribers in the spring with a full roll out by the autumn. [11 Feb 1999]

Traders warned millennium bug could affect copper

News According to HSBC Securities, this year's surplus copper is expected to level at 272,000 metric tons. Metal traders are this week being warned that the millennium bug could cause a drastic increase in copper prices. [22 Oct 1998]

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