BPO
RSS BPOBusiness looks forward to Indian summer
News India's revenue from BPO (business process outsourcing) will grow from slightly under $1bn (£610m) in 2002 to $1.2bn in 2003 and will represent 66 per cent of the offshore BPO market. However, offshore... [09 Jul 2003]
Through the fog... Getting your business processes finely tuned
Comment If we start at the bottom, we can see that there are a set of business processes which are essentially common to the overwhelming majority of businesses out there - payroll, bookkeeping and so on - that are essentially best to outsource,... [04 Jul 2003]
Outsourcing still on the up - thanks to the downturn
News Business process outsourcing (BPO) and offshore outsourcing to places like India, in particular, are boosting growth in a fairly flat services market. The number of BPO deals TPI has advised on for the... [19 May 2003]
Offshoring - a new time and a new place for your IT?
Comment This is a perception that the major offshore vendors are seeking to challenge, as they seek to move up the value chain from labour intensive coding to full business process outsourcing (BPO) and consulting. [15 May 2003]
Business Process Outsourcing: Should you believe the hype?
Comment There are numerous examples in the UK of BPO deals that five years ago would have been considered 'sacred cows'. Banks have been outsourcing cheque clearing operations for years; HR departments have used third parties to... [07 May 2003]
The Ovum View: Cable & Wireless
Comment C&W has no aspirations to deliver back-office application hosting or to move towards business process outsourcing (BPO). Ovum research director Katy Ring provides the essential low down on the new higher-ups, the... [27 Feb 2003]
Strike fears over BT outsourcing plan
News At a conference in London recently the president of Nasscom, India's National Association of Software and Service Companies, told delegates that "business process outsourcing" (BPO) allowed global companies to cut their... [19 Feb 2003]
The Bloor Perspective: a BPO upstart to watch
Comment Business process outsourcing (BPO) has been around for nearly as many years as IT outsourcing. Historically, payroll was the number one business process to be passed on to a service provider but as things have matured... [23 Nov 2000]
Lawson to offer apps on tap
News The second, Business Process Outsourcing (BPO), will allow companies to completely outsource all aspects of application implementation and management. American ERP software company, Lawson Software, is to start offering... [17 Mar 2000]
Business process outsourcing to threaten the old world order
Comment A survey of 98 senior UK executives last November by research outfit, NelsonHall, showed respondents anticipate 50 per cent growth in BPO over the next two years. The move towards business process outsourcing... [02 Feb 2000]
Major outsourcing firms failing clients, says report
News This is surprising, according to Morgan, given outsourcers are often trying to deal directly with boards, and put themselves in a position to negotiate any future business process outsourcing (BPO) contracts. [23 Jan 2000]
