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Photos: Salesforce.com rides the Google wave with CRM app
Photo The Salesforce-designed app integrates the company's CRM tech with the Wave platform, allowing companies to communicate with their customers using Wave while drawing on information held in Salesforce CRM... [30 Oct 2009]
Data Reduction Systems: Easy-to-Use CRM System Spurs Employee Data Tracking, Improves Information Accuracy
White Paper The company's existing customer relationship management (CRM) solution had not gained traction among employees. After evaluating CRM solutions, decision makers at Data Reduction Systems selected... [28 Oct 2009]
Internet Lead Capture: CRM Product Demo
White Paper This demo discusses how to best use the integrated web-to-lead capabilities of Microsoft Dynamics CRM. [28 Oct 2009]
Pfizer Australia - CRM Package Boosts Tendering Capabilities for Pharmaceuticals Distributor
White Paper In 2008, Pfizer Australia teamed with Microsoft Gold Partner Avanade to implement a customer relationship application based on Microsoft Dynamics CRM 4.0. Pfizer Australia is a major supplier of medicines and medical... [28 Oct 2009]
Microsoft Dynamics CRM - Chill Factore Video Case Study
White Paper Chill Factore implemented Microsoft Dynamics® CRM to track all transactions, purchases, customer interactions, and to allow marketing directly related to what individual customers actually purchase. Microsoft Dynamics... [28 Oct 2009]
Microsoft Dynamics CRM - Sports Organizations Video Case Study
White Paper Learn why many professional sports organizations choose Microsoft Dynamics® CRM for success in all aspects of their business, most importantly, knowing who their customers are. In this video, a variety of leaders from... [28 Oct 2009]
Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional
White Paper This white paper describes how to use EFS with the Microsoft Dynamics® CRM clients for Outlook Compatibility Update on a computer running Microsoft Dynamics CRM laptop client for Microsoft Office Outlook. [28 Oct 2009]
Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
White Paper For two years, Service Repair Solutions used NetSuite CRM, an Oracle-based solution, for its customer relationship management system. But the lack of integration between NetSuite CRM and the company's... [28 Oct 2009]
High-End Real Estate Company JBMRA Puts Brokers in Prime Position to Increase Sales with Microsoft Dynamics CRM Live
White Paper JBMRA needed to migrate to an effective long-term CRM solution, and chose Microsoft Dynamics® CRM Live. Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer... [28 Oct 2009]
Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution
White Paper Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics CRM because it best met the firm's... [28 Oct 2009]
New Frontiers for CRM Data
White Paper For many hospitality organizations, a Customer Relationship Management (CRM) tool is a straightforward way of collecting and storing data about guests. But did you know that you can leverage CRM as a... [28 Oct 2009]
Raymond James Financial to Provide CRM Solution, Distribute Best-Practices Workflow
White Paper Consequently, the use of CRM tools is ubiquitous at the firm. GoldMine, and Juncture CRM," says Shawn Tabor, Product Manager for CRM at Raymond James Financial. To meet its goals, the... [28 Oct 2009]
Customer Effective - Partner Grows 1000 Percent Over Three Years with Focus on CRM Solutions
White Paper Customer Effective delivers Customer Relationship Management (CRM) solutions based exclusively on Microsoft Dynamics CRM. For customer Dixon Hughes - a top 20 full-service accounting firm in the United... [28 Oct 2009]
Switching From Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model
White Paper The company adopted Microsoft Dynamics CRM as an enterprise standard, replacing Salesforce.com, which had been popular among brokers in local offices in the Americas. Microsoft Dynamics CRM has enabled... [28 Oct 2009]
Nikon Corporation - New CRM Software Gives Sales and Management More Flexibility
White Paper Nikon decided to address these issues with professional CRM software. Nikon now is using Microsoft Dynamics® CRM for quick and simplified collection of data, which has resulted in better quality in the... [28 Oct 2009]
