avaya intelligent
RSS avaya intelligentSort by: Relevance | Date
The Path to Intelligent Communications: Service Oriented Communications and SIP in the Contact Center and Across the Enterprise
White Paper Service-oriented architecture and session initiation protocol are revolutionary technologies that promise to transform communications. Many enterprises have begun deploying SOA and SIP as ways to increase the responsiveness and adaptability of... [05 May 2008]
Intelligent Communications Powers the Next Wave of Productivity Growth
White Paper This Yankee Group Report examines the emerging intelligent communications market for the real-time enterprise and the impact of having communications embedded into business processes. It highlights the major challenges organizations face and how... [05 May 2008]
Essential Manager's Guide: Extraordinary Customer Service
White Paper Presented here are the best practices, trends, and innovations that can help empower your people to be more productive, your processes to be more intelligent, and your customers to be more satisfied. What your customers think about your company is... [05 May 2008]
The Responsive Retailer: Boosting Sales by Providing Store Customers with the Information and Experience They Expect
White Paper This Cathy Hotka & Associates paper examines opportunities to drive strategic change through intelligent communications -- leveraging communications enabled business processes (CEBP) and unified communications to create a more responsive... [05 May 2008]
Avaya IQ: Making the Business Case for Intelligent Contact Center Reporting - How Contact Center Reporting and Analytics Can Deliver a Rapid Return on Investment
White Paper Avaya IQ helps the user achieve these goals. That question is answered by analyzing where and how Avaya IQ makes contact centers more effective. Contact centers are under increasing pressure to lower technology costs and increase the return on... [11 Apr 2008]
Intelligent Communications in Education: Reinventing the Student Experience
White Paper Download this Avaya white paper to learn how "Intelligent Communications" capabilities are enabling forward-thinking schools to maximize their value to students. Highlights how innovative institutions can leverage Intelligent Communications to... [12 Dec 2007]
New Era of Intelligent Communications
White Paper In addition to reading the accompanying white paper, download the presentation given by Avaya executives Don Peterson, Lou DÂ’Ambrosio, and Mike Thurk on May 2, 2005 at the start of the NetWorld+Interop show in Las Vegas. [12 Dec 2007]
New Era of Intelligent Communications
White Paper In addition to reading the accompanying white paper, download the presentation given by Avaya executives Don Peterson, Lou DÂ’Ambrosio, and Mike Thurk on May 2, 2005 at the start of the NetWorld+Interop show in Las Vegas. [12 Dec 2007]
Intelligent Communications in Government: Serving the Public More Effectively
White Paper To learn how "Intelligent Communications" can help government agencies at all levels answer these and other challenges, download this informative white paper from Avaya. In the United States alone there are 85,000 civil government entities and 44... [12 Dec 2007]
The Evolution of Intelligent Communications: A Survey of Business Benefits and Competitive Advantages Achieved Through IP Telephony Deployment
White Paper To examine the extent to which IP Telephony has delivered on this strategic potential to date, Avaya recently conducted a survey to determine the business value that companies have realized by deploying IP Telephony solutions. [15 Sep 2007]
Engaged Networks for Intelligent Communications
White Paper Often, the first consideration for implementing a converged voice, data and video network using Internet Protocol (IP) technology is its ability to help contain operational costs and deliver significant savings through toll bypass. [15 Sep 2007]
Avaya Case Study: Wireless Facilities
White Paper As a solution WFI chose Avaya for its leadership in intelligent communications. Wireless Facilities (WFI) is a leading independent provider of systems engineering, end-to-end network services and technical outsourcing for the world's largest... [08 May 2007]
Avaya Case Study: Wolf, Greenfield & Sacks
White Paper As a solution WG&S is leveraging Avaya Modular Messaging for its deployment of intelligent communications. Prior to installing the Avaya solution, WG&S was relying on a 12-year old Nortel switch and voice mail system that was quickly becoming... [08 May 2007]
Avaya Hospitality Communications Solution Makes Wynn Las Vegas Guests Big Time Winners
White Paper As a solution the hotel deployed Intelligent Communications solution from Extreme Networks and Avaya supports data and IP Telephony-based business communications applications. Wynn Las Vegas is a $2.7 billion luxury hotel and destination casino... [08 May 2007]
Avaya Case Study: T-Com Croatia
White Paper T-Com Croatia chose an Avaya Call Center Solution to outfit its three call centers. As it sought to upgrade its communications, the company knew deployment of intelligent communications would give it a competitive edge. [08 May 2007]
