campaign
Council Riding High as IT Campaign Leaves Its Mark
White Paper An IT Service Management Improvement Programme has made its mark on East Riding of Yorkshire Council, helping it to achieve a prestigious Government Award. In April 2000 some 10,400 calls were being presented to the IT Service Desk each month. [03 Jul 2008]
The Value of Identity Management: How Securing Identity Management Provides Value to the Enterprise
White Paper This white paper identifies best practices and actionable recommendations to attain the quantifiable benefits of a comprehensive and strategic identity management campaign. As the business environment is increasingly driven by information, the... [03 Jul 2008]
MORE TH>N Handles Increased Call Volume With Avaya Communication Manager and Netcall QueueBuster
White Paper In 2002, following a sustained television advertising campaign, MORE TH>N realized it was losing potential customers because agents could not handle the increased number of calls or "Calls spikes" that the advertising created. [01 Jul 2008]
Probe into loss of 21,000 hospital patient details
News Full Disclosure campaign silicon.com is aiming to make businesses and government take data security more seriously. A hospital trust faces possible enforcement action by the UK information watchdog for failing to encrypt a stolen laptop. [30 Jun 2008]
Microsoft Dynamics CRM Demo
White Paper Create demand and drive new business, build effective marketing campaigns, and measure campaign impact. See how Microsoft Dynamics CRM 3.0 can help you: Enhance your bottom line, improve sales efficiency, sell products and services more frequently. [30 Jun 2008]
Editor's Blog: Less data equals more privacy
Comment It's been a while since I've mentioned silicon.com's Full Disclosure campaign, which is aimed at improving the way organisations - both private and public sector - look after our data. We kicked off the campaign early last summer and little did we... [26 Jun 2008]
HMRC and MoD face action over data blunders
News Full Disclosure campaign silicon.com is aiming to make businesses and government take data security more seriously. The Information Commissioner's Office (ICO) is taking enforcement action against HM Revenue and Customs (HMRC) and the Ministry of... [25 Jun 2008]
Government racks up 100 data breaches
News Full Disclosure campaign silicon.com is aiming to make businesses and government take data security more seriously. Whitehall has suffered a further 30 data breaches since it lost 25 million people's details last November. [24 Jun 2008]
Revealed: What students think of tech work
News Mike Rodd, director of industry body the British Computer Society (BCS) Learned Society, which is driving an outreach campaign to schools to improve IT's image, said in a statement: "Greater exposure of young people to the merits of a job in the... [23 Jun 2008]
Universities blamed for games industry skills crisis
News A skills shortage in the video games industry could mean game over for developers in the UK, a campaign group is warning. Difficulty sourcing talent is a regular complaint of the UK tech industry - just last week a leading academic warned the IT... [19 Jun 2008]
E-crime unit on track, says police chief
News Detective superintendent Charlie McMurdie, Metropolitan Police Service e-crime chief and one of the architects of the proposed Policing Central e-Crime Unit (PCEU), said that regular talks are taking place between government, police bodies and... [13 Jun 2008]
Cotton Traders' site hacked: Thousands of details stolen
News Security groups say the attack highlights the need for laws governing companies' response to breaches, as called for by silicon.com's Full Disclosure campaign. Hackers breached the company website in January and stole encrypted customer details. [11 Jun 2008]
Phishing, malware and online fraud is booming
News The UK Threat Assessment of Serious Organised Crime pinpoints a surge in attempts to hijack bank accounts using email phishing and key logging malware.silicon.com's e-Crime Crackdown campaign is calling for a national UK cyber crime police unit. [06 Jun 2008]
ANPR "ring of steel" watches over Manchester
News London's ring of steel was introduced in the early 1990s following a bombing campaign by the IRA. The network of 15 automatic number plate recognition (ANPR) cameras cover main approaches to the metropolitan area. [05 Jun 2008]
Cyber crime: The global battle
News The campaign has received backing from the Metropolitan Police, Conservative Party, a former White House cyber security adviser, blue chip FTSE100 companies, the Association of Chief Police Officers (Acpo), UK payment industry body Apacs and other... [05 Jun 2008]
